Four Growth Drivers for Infusion Centers and Specialty Pharmacies

Why Growth Drivers Matter

Growth for infusion centers and specialty pharmacies is never straightforward. The core elements of the business model rely on specialty provider relationships. The complexity of buy and bill reimbursement and the length of intake processes create friction that slows revenue capture and strains operations. At the same time, private equity activity in the sector continues to accelerate which raises the bar for performance and visibility.

At SolisRx, we focus on the four Growth Drivers that have the biggest impact on revenue, margin, and patient care.

Driver 1 – Referral Growth

Strong referral relationships are the foundation of infusion center and specialty pharmacy growth. SolisRx helps you go beyond basic sales activity by combining market data, referral trends, and patient experience insights to identify where you have the strongest opportunities to win.

We help you:

  • Identify high-value referral sources by analyzing historic referral patterns, specialty mix, and proximity to your locations.
  • Uncover competitive advantage by layering in SolisRx data on patient satisfaction and provider loyalty to highlight where your center has an edge.
  • Build prioritized prospect lists using referral volume, geographic density, and growth potential.
  • Equip field teams with actionable insights so outreach is focused on the prospects most likely to convert.
"In a competitive market and with constant staff turnover, flying blind on referrals just isn’t sustainable. SolisRx gives us the data-driven visibility we need to stay ahead and keep growing.”

President, Regional Specialty Pharmacy

Driver 2 - Intake Operations

Every day lost between referral and first appointment not only delays revenue but also risks patient drop-off and provider frustration. Intake teams often juggle incomplete documentation, payer requirements, and manual follow-ups. SolisRx helps operators reduce friction by giving intake leaders visibility into bottlenecks and the tools to move referrals forward quickly.

We help you:

  • Build low-code intake tracking apps that replace spreadsheets and email chains, giving staff a unified dashboard to monitor referral status, reduce errors, and accelerate time to treatment.
  • Track referral-to-treatment cycle times in real time, so you can see exactly where patients stall in intake, from missing paperwork to prior authorization delays.
  • Automate intake specialist worklists that prioritize tasks, flag incomplete referrals, and ensure no patient falls through the cracks.
  • Create provider-facing portals that let referring specialists check status updates and submit missing information without endless phone calls or faxes.
  • Maximize GenAI tools like Tennr and Mandolin with integrated workflows and reporting so the efficiency gains convert into real visibility and ROI.
“SolisRx Intake Red Flag Reports don’t just track summary metrics — they prioritize intake tasks across all our sites based on financial value, so our team knows exactly where to focus for the greatest impact”

Director of Intake Operations, Multi-Site Infusion Center

Driver 3 - Revenue Cycle

Margin pressure makes revenue cycle performance critical for infusion centers and specialty pharmacies. Missed authorizations, inaccurate coding, and slow payer turnaround can erode profitability. SolisRx delivers analytics that highlight cash leaks and enable faster, cleaner reimbursement.

We help you:

  • Build actionable red flags for revenue cycle risk points, from daily operations to month-end close, giving front-line staff clear direction on which claims or transactions need attention while providing executives with visibility into discrepancies, unresolved denials, delayed payments, or other anomalies that could distort revenue recognition or cash flow.
  • Scrub claims before submission, flagging errors and missing information to improve first-pass clean claim rates and reduce costly rework.
  • Build AR and denials dashboards with root cause analysis, so leaders can distinguish between payer-driven denials, front-end intake errors, or clinical coding issues.
  • Visualize billing and cash velocity with revenue cycle waterfalls, giving executives a clear picture of how charges move through the system and where dollars are stuck.
"Our RCM Red Flags surface $50K plus in monthly issues before they hit the books. The result is faster recovery and clear ROI"

Revenue Cycle Leader, Major AIC Platform

Driver 4 - Market Expansion

Growth looks different depending on the model. For infusion centers, it often means expanding into new sites, de novo builds or acquisitions. For specialty pharmacies, expansion may come through gaining access to Limited Distribution Networks (LDNs) or onboarding new therapies. Both paths are capital-intensive and require clear data to de-risk decisions. SolisRx helps operators build the case with payers, manufacturers, boards, and investors.Expansion decisions are some of the most capital-intensive moves infusion and specialty pharmacy operators make. Choosing the wrong market can sink millions, while delaying in the right market can mean missed opportunity. SolisRx helps operators plan site expansion with confidence by combining capacity analytics with market intelligence.

We help you:

  • Leverage our deep network of data vendors, where SolisRx acts as both broker and advisor to ensure you gain access to the most relevant third-party datasets while keeping costs transparent and aligned to ROI.
  • Run market analytics to identify underserved regions, leveraging proprietary claims data, referral trends, patient satisfaction, and payer Transparency in Coverage files alongside external sources like census and population growth projections.
  • Model expansion scenarios for de novo sites or acquisitions, showing expected referral capture, payer mix, and break-even timeline based on real-world data inputs.
  • Support LDN and therapy expansion with patient experience data, payer mix modeling, staffing requirements, and adherence outcomes all integrated into reporting infrastructure that demonstrates the financial and operational impact of gaining new access
  • Build executive-ready expansion reports, tying together financial projections, market intelligence, and operational benchmarks to support confident board or investor decisions.
"The level of sophistication SolisRx brings to site expansion is remarkable — yet they demystify the process by clarifying which data sources to purchase, how to account for costs, and how to integrate it all into a singular, executive-ready report"

VP of Expansion, Major AIC Platform

Why It Matters

Every infusion center, home infusion provider, and specialty pharmacy faces the same challenge: balancing growth with operational efficiency. By focusing on the four Growth Drivers: Referral Growth, Intake Operations, Revenue Cycle, and Site Expansion, SolisRx helps operators deliver measurable ROI, higher margins, faster cash flow, and leadership teams that finally have visibility they can trust.

Ready to Identify Your Biggest Growth Driver?

Our focused approach highlights ROI opportunities with significant upside, often identified within weeks, by zeroing in on the four growth drivers: referral growth, intake operations, revenue cycle, and site expansion. To see where the biggest opportunities lie for your organization, click the button below to schedule time for an initial discovery.
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